Insights

Digital transformation is the fundamental rewiring of how an organisation operates

Digital transformation is the fundamental rewiring of how an organisation operates. I have stressed this many times before but McKinsey have recently summed up perfectly and credit for the source of this post we attribute to them for this reason. The goal of a digital transformation, as outlined in the new McKinsey book Rewired: A McKinsey Guide to Outcompeting in the Age of Digital and AI (Wiley, June 20, 2023), should be to build a competitive advantage by continuously deploying tech at scale to improve customer experience and lower costs.

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Stephen Hawking warned AI could mean the ‘end of the human race’ in years leading up to his death

Stephen Hawking warned AI could mean the ‘end of the human race’ in years leading up to his death Long before Elon Musk and Apple co-founder Steve Wozniak signed a letter warning that artificial intelligence poses “profound risks” to humanity, British theoretical physicist Stephen Hawking had been sounding the alarm on the rapidly evolving technology. “The development of full artificial intelligence could spell the end of the human race,” Hawking told the BBC in an interview in 2014.

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Getting ahead of the risks of artificial intelligence

Getting ahead of the risks of artificial intelligence Deloitte’s recent State of AI in the Enterprise study asked AI adopters about their organisation’s top adoption challenges, “managing AI-related risks” topped the list—tied with integration and data challenges, and on par with implementation concerns. And while worry is high, action to ameliorate risks is lagging: Fewer than one-third practice more than three AI risk management activities. And fewer than four in 10 adopters report that their organization is “fully prepared” for the range of AI risks that concern them.

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Big Tech races to adapt to AI

Big Tech races to adapt to AI I received this update in an FT article which I identify as the source and owner of the copyright in their findings. Can today’s tech giants adapt fast enough to the age of AI? Like all disruptive technologies, artificial intelligence has the potential to upset the processes, products and business models on which today’s most successful companies are founded. Computing platform shifts such as this usually leave at least some industry leaders out in the cold: today’s incumbents are all racing to make sure that doesn’t include them.

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IBM plans on pausing hiring for roles that could be replaced by artificial intelligence (A.I.).

IBM plans on pausing hiring for roles that could be replaced by artificial intelligence (A.I.). In May, IBM CEO Arvind Krishna said that pause would encompass roughly 7,800 jobs at the company, mostly back-office functions such as HR. At least some of that reduction will stem from attrition as people leave roles. Krishna also thinks that nearly a third of non-customer-facing roles could be eliminated by A.I. within the next five years or so.

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